Your success is our passion
We know that great results require a team effort. Our maniacal focus on making our clients successful extends far beyond the initial deployment. Think of our customer success team as your trusted guides, leading you through every phase of your journey to content engagement enlightenment.
With hundreds of Content Insight and Activation Platform deployments under our belt, we’ve seen it all. Whether you already know exactly how you want to use PathFactory, or need help building your game plan, our customer success team has your back.
Your client success team
We understand your challenges and pains because we’re marketers too. Our team is comprised of seasoned B2B marketers and marketing technology experts who go out of their way to listen to your needs and come up with creative solutions. Think of us as an extension of your own marketing team.
Service comes in two sizes
As a Gold client, you’ll have access to our experienced people regular communication of new ideas and strategies, best practices webinars, success maps and more.
Our Platinum option is right for you if you’d also like full support for building and deploying all your PathFactory campaigns, and a Client Success Manager who’s an extension of your own marketing team. This high-touch package provides customized guidance along with access to even more PathFactory resources.
No matter which package you choose, we’re deeply committed to your success and measurable results. Plus, we’re always cooking up something new and incorporating ideas from our customers about what they need.